Returns & Exchange
If you are not entirely satisfied with your order, returns may be accepted at Ebbyz. Prior to returning the products, please take note of the following guidelines:
- 1. CALL first before sending back your order. Returns will not be accepted, refunded or honored without calling our office to inform us of the products you are returning.
- 2. A customer care representative will give you instructions on how to make a valid return to our office. You will be given a Product Returns Confirmation number which you will attach to the package you are returning.
- 3. In some cases, when you CALL to inform us of product returns, it’s possible that we will send you a replacement or make other arrangements. This will be evaluated by the Customer Care Representative.
Please give us a call for your questions and concerns – +234 803 599 9200 or +234 817 835 2997